How will my product be shipped?
We utilize UPS and FedEx.
How long will it take for me to receive my order?
As long as the item you order is in stock, your order will be shipped within 7-10 days of receiving your order. What part of the world you are ordering from will then determine when you should receive your products.
What should I do if I haven't received my order within 2 weeks of my order?
If you haven't received your products within a reasonable time, or if you have any questions at all about your order, please contact our Customer Service toll free at 877-270-3132 or by email at customerservice@grandtapestries.com.
What is your return policy?
How can I place an order if I don't want to use the web?
